Privacy policy

PRIVACY POLICY

1. Who We Are

Made to Inspire Ltd (trading as Klass Home Collection)
Unit 17A Tartravan Place
East Mains Industrial Estate, Broxburn
EH52 5LT
United Kingdom

Email: info@klasshome.co.uk

We are the data controller responsible for your personal data.

 

2. What Personal Data We Collect

We may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify/payment providers)

  • IP address

  • Order history

  • Marketing preferences


3. How We Use Your Data (Lawful Basis)

Under UK GDPR, we rely on the following lawful bases:

Contract

To:

  • Process and fulfil orders

  • Arrange delivery

  • Manage returns and refunds

Legal Obligation

To:

  • Comply with tax and accounting laws

  • Prevent fraud

Legitimate Interests

To:

  • Improve our website

  • Prevent fraudulent activity

  • Respond to enquiries

Consent

For:

  • Email marketing (you may withdraw consent at any time)


4. How Long We Keep Your Data

We retain personal data only as long as necessary, including:

  • Order data: 6 years (for tax purposes)

  • Marketing data: Until you withdraw consent

  • Enquiry data: Up to 12 months


5. Sharing Your Data

We may share your data with:

  • Shopify (e-commerce platform provider)

  • Payment processors

  • Delivery companies

  • Professional advisers (accountants, legal advisers)

  • Law enforcement where required

All third parties process data under contractual obligations.


6. International Transfers

Some service providers (e.g. Shopify) may transfer data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • International Data Transfer Agreements (IDTA)

  • Standard Contractual Clauses


7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent (for marketing)

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
www.ico.org.uk


8. Cookies

We use cookies to:

  • Enable website functionality

  • Analyse website traffic

  • Improve user experience

  • Support marketing activities

Non-essential cookies are only used with your consent.

You may manage cookie preferences through our cookie banner or your browser settings.

For more details, see our Cookie Policy.


9. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

Payment data is processed securely via PCI-DSS compliant providers.


10. Children’s Data

Our website is not intended for individuals under 18.

We do not knowingly collect data from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.


12. Contact Us

If you have any questions or wish to exercise your rights, contact:

info@klasshome.co.uk